Return and refund conditions
Return link: here
Conditions for an accepted return:
- The product must not have been worn (apart from its fitting)
That is to say: No body odor, perfume, smell of food, tobacco, must not have stains or machine-washed. - The product must not be modified or retouched.
In summary, the product must be returned in the condition in which it was received.
If an anomaly is found, we will not be able to proceed with a refund or exchange.
Refund Policy:
- To obtain a refund , for a change of mind, if the product does not suit you, you have 14 days to let us know.
Once the product has been returned, we will process the refund.
In this context, the return costs are your responsibility.
- The product must be returned to us in perfect condition , as indicated above, otherwise we will not be able to proceed with the refund.
- If you notice a defect on the product , technique (at the level of the openings), on the fabric... You can contact us to request an exchange or a refund, within 14 days of receipt of your product.
In this context, the return costs will be refunded to you.
- For the return, exchange or refund of your products, please send an email to hello@camelia-mimosa.com or use the contact formhere .